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Talking to Strangers(10)
Author: Malcolm Gladwell

 

 

Part Two

 

 

Default to Truth

 

 

Chapter Three

 

 

The Queen of Cuba

 

 

1.


Let’s take a look at another Cuban spy story.

In the early 1990s, thousands of Cubans began to flee the regime of Fidel Castro. They cobbled together crude boats—made of inner tubes and metal drums and wooden doors and any number of other stray parts—and set out on a desperate voyage across the ninety miles of the Florida Straits to the United States. By one estimate, as many as 24,000 people died attempting the journey. It was a human-rights disaster. In response, a group of Cuban emigrés in Miami founded Hermanos al Rescate—Brothers to the Rescue. They put together a makeshift air force of single-engine Cessna Skymasters and took to the skies over the Florida Straits, searching for refugees from the air and radioing their coordinates to the Coast Guard. Hermanos al Rescate saved thousands of lives. They became heroes.

As time passed, the emigrés grew more ambitious. They began flying into Cuban airspace, dropping leaflets on Havana urging the Cuban people to rise up against Castro’s regime. The Cuban government, already embarrassed by the flight of refugees, was outraged. Tensions rose, coming to a head on February 24, 1996. That afternoon three Hermanos al Rescate planes took off for the Florida Straits. As they neared the Cuban coastline, two Cuban Air Force MiG fighter jets shot two of the planes out of the sky, killing all four people aboard.

The response to the attack was immediate. The United Nations Security Council passed a resolution denouncing the Cuban government. A grave President Clinton held a press conference. The Cuban emigré population in Miami was furious. The two planes had been shot down in international airspace, making the incident tantamount to an act of war. The radio chatter among the Cuban pilots was released to the press:

“We hit him, cojones, we hit him.”

“We retired them, cojones.”

“We hit them.”

“Fuckers.”

“Mark the place where we retired them.”

“This one won’t fuck with us anymore.”

 

And then, after one of the MiGs zeroed in on the second Cessna:

“Homeland or death, you bastards.”

But in the midst of the controversy, the story suddenly shifted. A retired U.S. rear admiral named Eugene Carroll gave an interview to CNN. Carroll was an influential figure inside Washington. He had formerly served as the director of all U.S. armed forces in Europe, with 7,000 weapons at his disposal. Just before the Hermanos al Rescate shoot-down, Carroll said, he and a small group of military analysts had met with top Cuban officials.

CNN: Admiral, can you tell me what happened on your trip to Cuba, who you spoke with and what you were told?

Carroll: We were hosted by the Ministry of Defense. General Rosales del Toro.… We traveled around, inspected Cuban bases, Cuban schools, their partially completed nuclear power plant, and so on. In long discussions with General Rosales del Toro and his staff the question came up about these overflights from U.S. aircraft—not government aircraft, but private airplanes operating out of Miami. They asked us, “What would happen if we shot one of these down? We can, you know.”

 

Carroll interpreted that question from his Cuban hosts as a thinly veiled warning. The interview continued:

CNN: So when you returned, who did you relay this information to?

Carroll: As soon as we could make appointments, we discussed the situation…with members of the State Department and members of the Defense Intelligence Agency.

 

The Defense Intelligence Agency—the DIA—is the third arm of the foreign intelligence triumvirate in the U.S. government, along with the CIA and the National Security Agency. If Carroll had met with the State Department and the DIA, he had delivered the Cuban warning about as high up in the American government as you could go. And did the State Department and DIA take those warnings to heart? Did they step in and stop Hermanos al Rescate from continuing their reckless forays into Cuban airspace? Obviously not.1

Carroll’s comments ricocheted around Washington, DC, policy circles. This was an embarrassing revelation. The Cuban shoot-down happened on February 24. Carroll’s warnings to the State Department and DIA were delivered on February 23. A prominent Washington insider met with U.S. officials the day before the crisis, explicitly warned them that the Cubans had lost patience with Hermanos al Rescate, and his warning was ignored. What began as a Cuban atrocity was now transformed into a story about American diplomatic incompetence.

CNN: But what about the position that these were unarmed civilian planes?

 

Carroll repeated what he had been told in Havana.

Carroll: That is a very sensitive question. Where were they? What were they doing? I’ll give you an analogy. Suppose we had the planes flying over San Diego from Mexico, dropping leaflets and inciting against [California] Governor Wilson. How long would we tolerate these overflights after we had warned them against it?

 

Fidel Castro wasn’t being invited onto CNN to defend himself. But he didn’t need to be. He had a rear admiral making his case.

 

 

2.


The next three chapters of Talking to Strangers are devoted to the ideas of a psychologist named Tim Levine, who has thought as much about the problem of why we are deceived by strangers as anyone in social science. The second chapter looks at Levine’s theories through the story of Bernie Madoff, the investor who ran the largest Ponzi scheme in history. The third examines the strange case of Jerry Sandusky, the Pennsylvania State University football coach convicted of sexual abuse. And this, the first, is about the fallout from that moment of crisis between the United States and Cuba in 1996.

Does anything about Admiral Carroll and the Cuban shoot-downs strike you as odd? There are an awful lot of coincidences here.

The Cubans plan a deliberate murderous attack on U.S. citizens flying in international airspace.

It just so happens that the day before the attack, a prominent military insider delivers a stern warning to U.S. officials about the possibility of exactly that action.

And, fortuitously, that warning puts that same official, the day after the attack, in a position to make the Cuban case on one of the world’s most respected news networks.

 

The timing of those three events is a little too perfect, isn’t it? If you were a public relations firm, trying to mute the fallout from a very controversial action, that’s exactly how you’d script it. Have a seemingly neutral expert available—right away—to say, “I warned them!”

This is what a military counterintelligence analyst named Reg Brown thought in the days after the incident. Brown worked on the Latin American desk of the Defense Intelligence Agency. His job was to understand the ways in which the Cuban intelligence services were trying to influence American military operations. His business, in other words, was to be alert to the kinds of nuances, subtleties, and unexplained coincidences that the rest of us ignore, and Brown couldn’t shake the feeling that somehow the Cubans had orchestrated the whole crisis.

It turned out, for example, that the Cubans had a source inside Hermanos al Rescate—a pilot named Juan Pablo Roque. On the day before the attack, he had disappeared and resurfaced at Castro’s side in Havana. Clearly Roque told his bosses back home that Hermanos al Rescate had something planned for the 24th. That made it difficult for Brown to imagine that the date of the Carroll briefing had been chosen by chance. For maximum public relations impact, the Cubans would want their warning delivered the day before, wouldn’t they? That way the State Department and the DIA couldn’t wiggle out of the problem by saying that the warning was vague, or long ago. Carroll’s words were right in front of them on the day the pilots took off from Miami.

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